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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Richard Oleary

September 14, 2026

5  out of  5
rating by Richard Oleary
"State Farm insurance and Sophia were awesome to deal with in switching our auto, home & umbrella insurance. Sophia saved us over $800. By switching. She was professional, personable & a pleasure to work with! Thank you Sophia & State Farm! MaryAnne Oleary"
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C Truscott

September 11, 2026

5  out of  5
rating by C Truscott
"These people are the kindest, friendliest, yet most helpful and competent people I've ever had the pleasure of interacting with. They even somehow make it so you don't even mind paying your bill. Thank you."
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Jessie Whalen

September 10, 2026

5  out of  5
rating by Jessie Whalen
"Ashley was great with helping us save alot of money on our car insurance and get better coverage on our home . She was pleasant and answered all my questions"
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Caleb Davis

September 10, 2026

5  out of  5
rating by Caleb Davis
"This team of people has always been amazing and supportive of our family when it matters. We are grateful for their kindness and hard work for when things have gone wrong for us."
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Nathan Gray

September 8, 2026

5  out of  5
rating by Nathan Gray
"⭐⭐⭐⭐⭐

I had a great experience working with Sofia at State Farm. She was absolutely lovely to speak with—friendly, professional, and genuinely helpful. I had been dealing with some previous issues, and she took the time to help me get everything sorted out and resolved. It was refreshing to work with someone who made the process so easy and pleasant. Thank you, Sofia, for the excellent customer service!"
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Mich J

September 8, 2026

5  out of  5
rating by Mich J
"This is truly a family oriented small town business! I know it’s State Farm but their customer dealings totally make you feel like you are their only customer! Thank you all!"
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Lori Brochu

September 3, 2026

5  out of  5
rating by Lori Brochu
"There was an issue with my bill. I was charged a late fee when my previous month's payment didn't process due to me having to cancel my card (because of a fraudulent change). I spoke with Sophia and she was very friendly and said she would look into it right away. She said she would call me when she heard back from billing (but being a couple of days before the holiday weekend it might take a bit). She actually called within a half an hour, saying the fee will be credited to my account next month and to call back if it isn't. I really appreciated her being so professional and handling this so quickly for me."
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Stacey Mitchell

August 27, 2026

5  out of  5
rating by Stacey Mitchell
"Highly recommend State Farm! I had a fantastic experience working with Sophia. She was incredibly excellent, thorough, and professional throughout the entire process. She made sure all of my policies were completely updated and took the time to ensure I had the perfect coverage. 5/5 stars"
We responded:
"We LOVE perfect coverage! Sophia is an awesome addition to our team, and you're an awesome addition to our customers. Thank you, Stacey!"
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Jim Rolston

August 27, 2026

5  out of  5
rating by Jim Rolston
"Ashley was very professional and super helpful."
We responded:
"Jim, thanks for taking a minute to leave Ashley a review. We're here if you need anything at all."
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Robert Palmerino

August 24, 2026

5  out of  5
rating by Robert Palmerino
"Steve and his staff were helpful and professional."
We responded:
"Happy to hear you had a good experience. Thank you for taking the time to leave a review, Robert."
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Peter Haskell

August 21, 2026

5  out of  5
rating by Peter Haskell
"Recently worked with Shopia to purchase new policies. She is great to work with."
We responded:
"Sophia is such a great addition to our team. Thanks for leaving a review!"
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Ursula Mcbreairty

August 17, 2026

5  out of  5
rating by Ursula Mcbreairty
"Worked with Ashley. Does not get any better. Easy to work with she took very care of me"
We responded:
"How lucky are we to have Ashley? Thanks for taking a few minutes to leave this review. We’re grateful for you!"
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John M. Kostrzewski

May 30, 2026

5  out of  5
rating by John M. Kostrzewski
"Just easy to do business with."
We responded:
"Thanks, John! We’re happy to have you."
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Michael Descoteau

April 28, 2026

5  out of  5
rating by Michael Descoteau
"Steve and his Team are very professional and easy to deal with. I was having issues with a few things on the app and gave them a call. It was figured immediately!"
We responded:
"Thanks for taking the time to give us a review, Michael! Technology is AWESOME…most of the time! Glad that we could help when it hiccuped."
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richarddanielle Sloane

April 1, 2026

5  out of  5
rating by richarddanielle Sloane
"state farm went above and beyond for me and found me an affordable qoute for me"
We responded:
"So happy we could help!"
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Christina Gould

March 24, 2026

5  out of  5
rating by Christina Gould
"VERY PLEASED WITH THE QUOTE ASHLEY GAVE ME FOR BOTH MY VEHICLES…AMD FOR HAVING A YOUNG DRIVER ON THE POLICY…DEFINITELY WOULD RECOMMEND STATE FARM TO ANYONE LOOKING FOR AN EXCEPTIONALLY PRICED POLICY QUOTE!!!"
We responded:
"Young drivers can definitely make life interesting! Happy that we could help you, Christina!"
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Mariah Frisella

March 24, 2026

5  out of  5
rating by Mariah Frisella
"Steve and Ashley saved me $3,000 on my commercial auto insurance coverage! I called Ashley in a panic that my insurance company increased my rate drastically and Ashley saved the day with an even better plan than I have ever had! Thank you to this amazing team!"
We responded:
"Mariah-we’re so happy to have you! We love supporting small businesses, especially when you changed my wife’s life 🩷"
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Grace Clifford

March 17, 2026

5  out of  5
rating by Grace Clifford
"Today I signed up with State Farm for my car insurance and it was such a pleasure to do this as I was dreading a long and intrusive conversation but Ashley was so very helpful and put me at ease setting up the payment plan and letting me know when to expect the underwriting confirmation and insurance cards. Very professional and caring agent!"
We responded:
"Insurance can for sure be stressful! I’m so glad that Ashley was able to help you. Let me know if you need anything!"
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Donika Caruso

February 4, 2026

1  out of  5
rating by Donika Caruso
"Avoid at All Cost

When we purchased our home, Ashley entered the wrong house address during underwriting, and everything went downhill from there.

In November, we started receiving refund notices, which we initially thought were related to our rental insurance. We were also repeatedly contacted about needing a house exterior survey, which made no sense because this was already completed during closing.

When David from State Guard Property came out, he called us and asked if we lived at 24. We told him no, we live at 23. He then informed us that State Farm had the wrong address on file.
On December 3rd, we received an email from Christin showing two photos—one of our home and one of our neighbor’s home. We immediately replied, advising that our binder clearly listed the correct address as 23.

Despite this, on December 5th, our policy was canceled and rewritten without our knowledge or consent. This was all done behind the scenes. Our original policy was a one-year policy (August 28, 2025 – August 28, 2026).

Ashley originally told us to ignore the payment, and now we are being told we owe a payment due February 16th.

To make matters worse, we received a call from underwriting (Bruce), who stated they cannot honor the policy through August 28th because of their mistake.

The lack of accountability, communication, and transparency is unacceptable. This was entirely their error, yet we are the ones dealing with the consequences.

I would not recommend this company to my worst enemy."
We responded:
"Donika - Thank you for sharing your feedback. We regret the error that occurred during the processing of your policy. It was resolved internally without any lapse in coverage.
We strive to provide clear communication and timely service to all our customers. While situations like these are uncommon, we acknowledge that errors can happen, and we work diligently to correct them as quickly as possible.
We appreciate the opportunity to serve our customers and encourage anyone with questions or concerns to reach out directly so we can assist promptly."
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Mary Lauzon

January 15, 2026

5  out of  5
rating by Mary Lauzon
"The agent was very knowledgeable and helpful.Mary Lauzon. 1-15-26"
We responded:
"Mary, thank you so much for dropping by to leave us a review! We appreciate your business and we hope to be helpful for many years to come!"
Profile photo of Samuel Kenny

Samuel Kenny

December 28, 2025

5  out of  5
rating by Samuel Kenny
"All around great customer service! Ashley was very helpful and answered all my questions. She was very patient and worked with us to find a policy that works for us."
We responded:
"Thank you for the wonderful review! We're thrilled to hear about your positive experience with Ashley and the excellent customer service you received. Your satisfaction is our top priority!"
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Nancy Wintersteen

December 16, 2025

5  out of  5
rating by Nancy Wintersteen
"I found Ashley to be very informed and knowledgeable. She was kind
and helped with my transition to State Farm.
I appreciated her approach and patience. Great job!!!!"
We responded:
"Thank you for the kind words! We're thrilled to hear Ashley was helpful and informative during your transition. Your satisfaction is our priority."
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Val Patnaude

October 20, 2025

5  out of  5
rating by Val Patnaude
"I called their office to get new policies for two vehicles. The staff were professional, efficient and very pleasant. And the price was hard to beat!"
We responded:
"We're thrilled you had a positive experience with our team, and found our prices competitive. Thank you for choosing us for your vehicle insurance needs!"
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Amy Greenhalgh

October 15, 2025

5  out of  5
rating by Amy Greenhalgh
"Ashley at State Farm was a huge help! She was extremely informative and took the time to explain everything clearly. She provided several options to compare rates and coverage, which made the process simple and stress-free. Highly recommend her for anyone looking for honest and knowledgeable insurance guidance!"
We responded:
"We're thrilled to hear that Ashley provided such informative and helpful service, making your insurance selection process clear and stress-free. Thank you for your high recommendation and trusting us with your needs!"
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Cameron Medeiros

October 2, 2025

5  out of  5
rating by Cameron Medeiros
"I worked with Ashley during the sales process and I was very impressed with her knowledge and patience. It had been a while since shopping providers and she approached our conversation how she should, very consultative. No claims that I have needed to submit yet, but from the sales and setup process A+."
We responded:
"Thank you for your stellar review! We are thrilled to hear about your positive experience with Ashley and the consultative approach. It's wonderful to know the quality of service met your expectations."