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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Donika Caruso

February 4, 2026

1  out of  5
rating by Donika Caruso
"Avoid at All Cost When we purchased our home, Ashley entered the wrong house address during underwriting, and everything went downhill from there. In November, we started receiving refund notices, which we initially thought were related to our rental insurance. We were also repeatedly contacted about needing a house exterior survey, which made no sense because this was already completed during closing. When David from State Guard Property came out, he called us and asked if we lived at 24. We told him no, we live at 23. He then informed us that State Farm had the wrong address on file. On December 3rd, we received an email from Christin showing two photos—one of our home and one of our neighbor’s home. We immediately replied, advising that our binder clearly listed the correct address as 23. Despite this, on December 5th, our policy was canceled and rewritten without our knowledge or consent. This was all done behind the scenes. Our original policy was a one-year policy (August 28, 2025 – August 28, 2026). Ashley originally told us to ignore the payment, and now we are being told we owe a payment due February 16th. To make matters worse, we received a call from underwriting (Bruce), who stated they cannot honor the policy through August 28th because of their mistake. The lack of accountability, communication, and transparency is unacceptable. This was entirely their error, yet we are the ones dealing with the consequences. I would not recommend this company to my worst enemy."
We responded:
"Donika - Thank you for sharing your feedback. We regret the error that occurred during the processing of your policy. It was resolved internally without any lapse in coverage. We strive to provide clear communication and timely service to all our customers. While situations like these are uncommon, we acknowledge that errors can happen, and we work diligently to correct them as quickly as possible. We appreciate the opportunity to serve our customers and encourage anyone with questions or concerns to reach out directly so we can assist promptly."
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Mary Lauzon

January 15, 2026

5  out of  5
rating by Mary Lauzon
"The agent was very knowledgeable and helpful.Mary Lauzon. 1-15-26"
We responded:
"Mary, thank you so much for dropping by to leave us a review! We appreciate your business and we hope to be helpful for many years to come!"
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Samuel Kenny

December 28, 2025

5  out of  5
rating by Samuel Kenny
"All around great customer service! Ashley was very helpful and answered all my questions. She was very patient and worked with us to find a policy that works for us."
We responded:
"Thank you for the wonderful review! We're thrilled to hear about your positive experience with Ashley and the excellent customer service you received. Your satisfaction is our top priority!"
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Nancy Wintersteen

December 16, 2025

5  out of  5
rating by Nancy Wintersteen
"I found Ashley to be very informed and knowledgeable. She was kind and helped with my transition to State Farm. I appreciated her approach and patience. Great job!!!!"
We responded:
"Thank you for the kind words! We're thrilled to hear Ashley was helpful and informative during your transition. Your satisfaction is our priority."
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Val Patnaude

October 20, 2025

5  out of  5
rating by Val Patnaude
"I called their office to get new policies for two vehicles. The staff were professional, efficient and very pleasant. And the price was hard to beat!"
We responded:
"We're thrilled you had a positive experience with our team, and found our prices competitive. Thank you for choosing us for your vehicle insurance needs!"
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Amy Greenhalgh

October 15, 2025

5  out of  5
rating by Amy Greenhalgh
"Ashley at State Farm was a huge help! She was extremely informative and took the time to explain everything clearly. She provided several options to compare rates and coverage, which made the process simple and stress-free. Highly recommend her for anyone looking for honest and knowledgeable insurance guidance!"
We responded:
"We're thrilled to hear that Ashley provided such informative and helpful service, making your insurance selection process clear and stress-free. Thank you for your high recommendation and trusting us with your needs!"
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Cameron Medeiros

October 2, 2025

5  out of  5
rating by Cameron Medeiros
"I worked with Ashley during the sales process and I was very impressed with her knowledge and patience. It had been a while since shopping providers and she approached our conversation how she should, very consultative. No claims that I have needed to submit yet, but from the sales and setup process A+."
We responded:
"Thank you for your stellar review! We are thrilled to hear about your positive experience with Ashley and the consultative approach. It's wonderful to know the quality of service met your expectations."
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Hailey Zirkle

September 14, 2025

5  out of  5
rating by Hailey Zirkle
"Steve & Alysia were so kind welcoming us to the area. We were able to get a great home insurance quote for our first home, as well as discounted car insurance rates. My husband and I look forward to working with them!"
We responded:
"Thank you for the wonderful review! We're thrilled to have helped you with your home and car insurance needs. We look forward to continuing our partnership."
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Ron Callahan

August 12, 2025

5  out of  5
rating by Ron Callahan
"Steve knew what I needed and provided answers to all of my questions in a very professional manner. He is a top representative for state Farm/"
We responded:
"Thank you for your wonderful feedback! We're thrilled to hear that Steve provided you with top-notch service and all the information you needed."
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Jamie L. Potter

June 5, 2025

5  out of  5
rating by Jamie L. Potter
"Recently just reviewed coverages we currently have with State Farm to ensure we were still in a good spot for our home and auto coverages. Ashley assisted over the phone and was able to help me in this process. She did a fabulous job in being thorough in explaining specifics for our current policies and ensuring we had what we needed. I felt very confident in understanding our coverages after hanging up the phone. Thank you Ashley!"
We responded:
"Thank you so much for your kind words! I’m very glad that Ashley was able to walk you through everything and feel confident about your coverage. She’s great at what she does and I’ll pass this message right on to her. Thanks for taking a few minutes to leave us a review, we appreciate it so much!"
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Barbara myers

April 7, 2025

5  out of  5
rating by Barbara myers
"Ashley is a assest to State Farm very knowledgeable courteous wonderful personality. I really appreciate her help very happy doing business with her. Thank You So Much Ashley for everything.😊"
We responded:
"Barbara, we love Ashley! So happy to have her on our team, and just as excited to have you as a customer."
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David Daley

March 4, 2025

5  out of  5
rating by David Daley
"Ashley was spectacular with helping w every question I had and eased my mind with her patience and kind on the phone she is a asset to state farm I appreciated her help"
We responded:
"We are so fortunate to have Ashley on our team. Thank you for taking the time to leave the kudos, David!"
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Kara Clavio

February 14, 2025

5  out of  5
rating by Kara Clavio
"I have reached out to this office on numerous occasions regarding my policies with State Farm--home, auto, and umbrella--and without fail the customer service has been incredible. Heather and Ashley have both gone above and beyond to handle all sorts of requests, often on short notice, and with exceptional attention to detail. Highly recommend this team!"
We responded:
"I’m so happy that Heather and Ashley are been so great, Kara! I’m lucky to have them, and happy to have you."
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BellBiv Deveau

February 12, 2025

5  out of  5
rating by BellBiv Deveau
"Pleasant to work with and great prices"
We responded:
"We're thrilled to hear you had a positive experience! Thank you for appreciating our commitment to delivering quality service at great prices."
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alexandra harding

February 5, 2025

5  out of  5
rating by alexandra harding
"Moved from out of state and had to switch to local insurance. They made it super easy to switch and got me the best rates. Super happy doing business with them. Definitely recommend."
We responded:
"Thank you for your fantastic review! We're pleased to hear that the switch was seamless and you're happy with the rates. Recommending us is the highest compliment we could receive!"
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Cheryl Neary

February 5, 2025

5  out of  5
rating by Cheryl Neary
"Heather is always pleasant to talk with and made changing my insurance companies a breeze."
We responded:
"Thank you for the great review! We're thrilled that Heather made your insurance switch smooth and enjoyable. Your satisfaction is our top priority."
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Heidi Stillings

February 5, 2025

5  out of  5
rating by Heidi Stillings
"Great service. Very knowledgeable. Friendly. Rates are very reasonable."
We responded:
"Hello Heidi! Thank you for stopping by to leave a review. We appreciate it and are happy that you are happy here."
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Diana Papageorge

January 16, 2025

5  out of  5
rating by Diana Papageorge
"Thanks to Heather from State Farm for always answering the phone and ready to take my information for coverage on a new vehicle - she made it seamless, very knowledgeable and a pleasure to work with!"
We responded:
"We’re happy to have you, Diana! Thanks for taking the time to leave Heather a review-she’s pretty great!"
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Kathleen Deyett

January 2, 2025

5  out of  5
rating by Kathleen Deyett
"Always helpful and informative. I highly recommend their services"
We responded:
"We appreciate the kudos, Kathleen! We are happy to have you."
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Ann Margaret

October 13, 2024

5  out of  5
rating by Ann Margaret
"It’s always a pleasure to deal with this office. Heather is a knowledgeable, helpful and persistent person who I enjoy working with for all of my insurance needs."
We responded:
"Thank you, Ann! Heather enjoys working with you, too. You know where to find us if you need anything!"
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Nay

September 5, 2024

5  out of  5
rating by Nay
"Extremely helpful, no hidden fees, returns calls timely. We are very thankful to be part of this team."
We responded:
"Thank you Nay! We appreciate the kind words and amazing review. We are always here to take the best care of our customers. We appreciate you! "
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Cabinet Concepts

July 12, 2024

5  out of  5
rating by Cabinet Concepts
"Responsive and Friendly. We appreciate it!!!"
We responded:
"Thank you for taking the time to leave a review! Happy to have you."
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Joan Field

June 16, 2024

5  out of  5
rating by Joan Field
"Very helpful! Quick service and great pricing"
We responded:
"So happy that we were able to help you Joan!"
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dawnie amado-desmarais

June 12, 2024

5  out of  5
rating by dawnie amado-desmarais
"Steve was quick to respond to my emails and Heather was great to work with on the phone - great team. Efficient and to the point to help me get my insurance."
We responded:
"It’s my pleasure! Happy that we get to work with you on insurance!"
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Theresa Ramos

May 14, 2024

5  out of  5
rating by Theresa Ramos
"John saved me $1400 a year on my auto policy. I highly recommend giving him a call."
We responded:
"WOW!!!! I am glad we were able to save you so much money on your auto insurance policy. We appreciate your review and feedback Theresa. Thank you for choosing us. Have a great week!"